Customer feedback
Find out what our customers say about our service.
Useful advice on the steps you can take to make things easier for your loved ones when you die.
ITC Customers
Quarter 1 2013 1646 respondents
What our customers say
My case manager was extremely helpful. At a time of bereavement any problem seems insurmountable - you do not know which way to turn - but I must say ITC took all my worries away. I could not have resolved them myself.
Mr W, Blaenau Gwent
Very professional throughout. Initial literature was excellent.
Mrs T, Stockport, Cheshire
ITC saved me and my family a great deal of stress, worry and time. My caseworker was excellent, and contacted me on a regular basis with updates and answered any questions I had. I most definitely recommend ITC.
Mr. J, Kidderminster
I have been more than satisfied with all the work done by ITC, plus all the communications both verbal and written.
Mr R, Liverpool
The caseworker in charge of my case was fantastic, I cannot fault her. Her communication skills were friendly and informative and she was so pleasant to talk to.
Mr C, Loughborough
The service I received from ITC was excellent from start to finish. I do not believe it can be improved, it’s first class. My caseworker was professional, competent and talked me though every detail as to how things were processing.
Mr C, Plymouth
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Our probate service
A straightforward fixed-fee probate and estate administration service.
"Thank you for your help... I don't know what I would have done without you." Discover what our customers have said about our service.
News
April 2013 - Budget change to IHT
Although the £4.6billion the Chancellor plans to raise through a clampdown on tax avoidance schemes is taking the headlines from the Budget, there were other proposed initiatives that will impact on those involved in estate administration.
April 2013 - Legacies that keep on giving
With the top ten charities remembered by people in their Will being reported on recently, Probate specialist ITC explains why it can be good for your tax bill as well as your soul.